Session 9 Review

Dale Carnegie Course®
Participant Weekly Action Reminder

“Leadership is the capacity and will to rally men and women to a common purpose and the character which inspires confidence.” - Bernard Montgomery

Congratulations Session 9 Award Recipients
- Tim Bode of Starwood Hotels – Human Relations Award
- Adam Corrigan - Private – Human Relations Award
- Artan Duvari of Starwood Hotels – Crashing Through Award
- Giles Orford of Focusrite – Crashing Through Award
- Rolf Otto of UBS – Crashing Through Award


Session 9 Review
“Oliver Wendell Homes once said, “Man’s mind, once stretched by a new idea, never regains its original dimensions.” We certainly expanded our capabilities and understanding of what we can truly accomplish in the last session!”

Session 9A Highlights: Demonstrate Leadership
Issues Addressed
- What is required of us to apply the “Be a Leader” Human Relations Principles when working with challenging people?
- What principles do we need to continue to work on and what might be the long-term outcome?

Session 9B Highlights: Develop More Flexibility

Issues Addressed
- How can I use flexibility to better communicate with others?
- What specific skills will help my communications be received with greater appreciation and respect?

What We Discovered
We each have a comfort zone when communicating. Our listeners also have their own comfort zones. Ultimately our listeners judge us on what we do, how we look, what we say, and how we say it. If we don’t become more flexible in our communication style, our listeners may not get the messages we are trying to communicate, no matter how valid and important our messages are. Being flexible is, therefore, up to us and is more important than being comfortable.


In preparation for Session 10, please:

1) Briefly review pages 10.4-10.6 of your Participant Manual. No further preparation is required for this part of the session.

2) For Session 10B, prepare a 2-minute report on how you have applied the Manage Stress Principles since Session 4. Use the Magic Formula. Read page 10.10 in your Participant Manual and complete the “Manage Our Stress Report Planning Sheet” on page 10.11.

3) Observe and reflect on your increasing skills in using Dale Carnegie’s 30 Human Relations Principles. We will give our Human Relations Champion status reports in Session 11.

4) Come prepared to discuss examples of how you are applying the Dale Carnegie concepts (like flexibility and your use of Dale Carnegie’s Human Relations and Stress and Worry Control principles).

5) Be prepared to tell us what particular part of the readings listed below had an effect on you and why.

Reading Recommendations
- How to Win Friends and Influence People, Review Part Two
- How to Stop Worrying and Start Living, Part Eight and Start reading the 31 short stories to help you prepare for your report in this session.
- The Quick and Easy Way to Effective Speaking, Part Five, Chapter 14



If you have any questions about the next session please call or e-mail us.

For more information please contact: Myself or your DC&A contact

All the best,