Wednesday, 27 May 2009

Session 6 Review

Dale Carnegie Course®
Participant Weekly Action Reminder

“Trust is … established when words and deeds are congruent.” - William M. Boast

Congratulations Session 6 Award Recipients
- Olivia Bakos – Breakthrough Award
- Stephen Shillingford – Breakthrough Award
- Stella Fernandez of Express Holiday Inn – Outstanding Performance Award
- Oliver Burke of Focusrite – Outstanding Performance Award


Session 6 Review
In the early sessions of the Dale Carnegie Course®, many of us were concerned about being able to be comfortable in front of a group of listeners. We have broken through that barrier and are now becoming proficient at helping our audience feel comfortable, motivated, and enlightened as they listen to us.”

Session 6A Highlights: Make Our Ideas Clear
Issues Addressed
- How can we help our listeners understand complex and unfamiliar information?
- How will the LIONS process help our teams, managers, clients, and us?

Session 6B Highlights: Think on Our Feet
Issues Addressed
- How can we honestly prepare for unexpected situations, challenges, and questions?
- How do we leverage our life experiences to be a more powerful communicator and leader?


Session 7 Preview
How do we lead without authority? What are the keys to gaining cooperation in a world where people are being pulled many different directions? The reports in this session will provide real world insights into what it takes to be an effective person of influence as professionals and human beings.

Part A: Gain the Willing Cooperation of Others
In this session we will see ways to influence people through trust and respect, achieve cooperation versus compliance, and discover the power of finding points of agreement. Based on a commitment we made in Session 4, we will see how Dale Carnegie’s second set of Human Relations Principles can create collaboration and cooperation.

Part B: Commit to Influence Others
The third set of human relations principles belong to the realm of leadership. In this session, we will better understand the principles required to be a leader, explore methods to minimize resistance, and discover how to coach for improved performance.

In preparation for Session 7, please:
1) Prepare a 2-minute report to communicate a specific experience when you applied the Gain Willing Cooperation Principles. This is based on a commitment you made in Session 4. Use the Magic Formula. Complete the Gain the Willing Cooperation of Others Report Planning Sheet on page 7.5.

2) We will discuss the 3rd set of Dale Carnegie’s Human Relations Principles and make a commitment to use them. Please read pages 7.8-7.9 in you Participant Manuals and review the principles on pages 7.10 and 7.11. The results of this commitment will be communicated in Session 9 so pick someone who you can work with over the next two weeks.

3) If you missed Session 6, please complete the Mid-point Assessment form on page 6.13-6.14 of your Participant Manual and give it to your Trainer at Session 7.

4) Come prepared to discuss examples of how you are applying the Dale Carnegie concepts (like the LIONS formula and thinking on your feet).

5) Be prepared to tell us what particular part of the readings listed below had an effect on you and why.

Reading Recommendations
- How to Win Friends and Influence People, Part Four, Chapters 1-5
- How to Stop Worrying and Start Living, Part Five, Chapter 1
- The Quick and Easy Way to Effective Speaking, Part Four, Chapter 11
- Remember Names booklet in the Resource section of your Participant Manual


If you have any questions about the next session please call or e-mail us.

For more information please contact: Myself or your DC&A contact

All the best,

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